Privacy policy

Through this website (WWW.THEYESBRAND.COM), personal data necessary for the management and maintenance of some of our services are collected.

We inform you that THE OWNER OF THE WEBSITE (Responsible for the treatment) complies with Organic Law 3/2018, of December 5, on Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD), EU Regulation 2016 / 679, Data Protection (hereinafter, RGPD) and other regulations in force and applicable at all times, ensuring the correct use and treatment of the user’s personal data.

In accordance with article 13 of the RGPD and article 11 of the LOPDGDD, this Privacy Policy applies to the processing of personal data that EXPERIENCE BRAND, SL, performs as Data Controller, in relation to the data that users and / or Clients (natural persons) facilitate as a result of the request for information and / or contracting of the services that it provides and markets through its website, or collected in any of the sections of the website.

IDENTITY OF THE RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA

  • Responsible for the treatment: EXPERIENCE BRAND, S.L.
  • Address: GRAN VÍA DE LES CORTS CATALANES 575, 1º1ª, 08011, BARCELONA
  • CIF: B66223579
  • Email: INFO@THEYESBRAND.ES

PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

Your personal data will be used for the generic purpose of managing and controlling the established business relationship and, specifically for:

  • Manage full access and correct use of services by users.
  • To communicate with users in response to incidents, requests, comments and questions that you make about the services, as well as the contact forms on our website (including emails and / or phone calls).
  • To provide, update, maintain and protect the services.
  • To offer new services and special offers or updates.
  • Where appropriate, manage personnel selection processes in selective processes of workers and / or collaborators.
  • Communications: We may send you emails, messages and other types of communication in reference to the services, technical issues and changes in them. These communications are considered part of the services and you cannot waive them.
  • Where appropriate, Commercial communications (Marketing): We may use your data to contact you, both electronically and non-electronically, to conduct surveys, obtain your opinion on the service provided, and, occasionally, to notify you of changes, important developments in the services. , offers and / or promotions of our services or of third companies related to us. These commercial offers will, in any case, be expressly and separately authorized by the user who can revoke at any time their consent to receive these notifications using the mechanism implemented for that purpose, or from the account preferences customer.

We will not treat your personal data for any other purpose beyond those described above unless it is imposed by law or there is a judicial requirement.

CONSERVATION PERIOD

The personal data provided will be kept and processed as long as the service provision relationship is maintained, without prejudice to the possibility of exercising your rights in terms of data protection (access, rectification, deletion, opposition, limitation, portability and no longer be the object of automated individual decisions) and during the applicable legal prescription periods. In this case, your legal data will be processed solely for the purpose of proving compliance with the legal or contractual obligations of the Data Controller.

Once these limitation periods have ended, your data will be deleted or, alternatively, anonymized.

LEGITIMATION OF THE TREATMENT

EXPERIENCE BRAND, S.L. treats your personal data in accordance with the following legal bases: consent of the interested party (1), legitimate interest (2), execution of a contract (3) and compliance with a legal obligation applicable to the Data Controller (4).

  1. The consent of the interested party given for the purposes described above, which will be requested:
  • In the process of registering as a client or on the website or by means of corporate email indicated on the website, in order to adequately address user inquiries and requests.
  • At the time of sending communications from EXPERIENCE BRAND, S.L.

Requests for information that you send us require that the interested party voluntarily and freely provide us with the necessary data to be able to serve them. However, the interested party may freely refuse to provide us with these data or, subsequently, revoke the consent previously granted to process their data, although this refusal will imply the impossibility of us being able to attend to their request.

The Data Controller will send commercial communications to users who have registered on the website and who have given their consent to do so.

  1. The legitimate interest of EXPERIENCE BRAND, SL, to maintain and retain its customers and / or users and better meet their expectations or interests previously expressed, eg: improve services, manage requests, queries or claims, offer services similar to those contracted, inform about promotions etc., without prejudice to compliance by EXPERIENCE BRAND, SL of the rest of the obligations related to the sending of commercial communications electronically.
  1. Contract execution between EXPERIENCE BRAND, S.L. and the user, treating the data that the user voluntarily provides to the Data Controller through the website, in order to manage and provide the requested and / or contracted services, payment, billing and shipments.
  1. Compliance with the legal obligations applicable to the Data Controller.

EXPERIENCE BRAND, S.L. understands that, by providing us with these data, the interested party guarantees and is responsible for the veracity, timeliness and accuracy of the same and that he expressly accepts and consents to their treatment for the purposes described above.

RECIPIENTS OF ASSIGNMENTS OR TRANSFERS.

In general, EXPERIENCE BRAND, S.L. will not transfer your personal data to third parties unless we are legally obliged to do so or to meet the purposes of the treatment.

EXPERIENCE BRAND, S.L. will not make international transfers of personal data collected through this website, with the exception of the following cases:

  • That the international transfer of data is necessary for the execution of a contract or pre-contractual measures in which the interested party is a party.
  • That the international transfer of data is necessary by application of current legislation.
  • That the international transfer of data takes place with the express consent of the interested party.
  • That the international transfer of data takes place because the website is hosted on servers located outside the European Economic Area.

In any case, in the cases in which international data transfers may take place, EXPERIENCE BRAND, S.L. will verify that the data importing country guarantees an adequate level of protection in application of current regulations.

RIGHTS OF INTERESTED PERSONS.

The data protection regulations allow you to exercise your rights of access, rectification, opposition, deletion (“right to be forgotten”), limitation of treatment, portability and not to be the subject of individualized decisions before the person responsible for the treatment.:

  • Right of access: Allows the interested party to know and obtain information about their personal data subjected to treatment.
  • Right of rectification: It allows you to correct errors, modify the data that turn out to be inaccurate or incomplete and guarantee the certainty of your personal data.
  • Right of deletion: It allows you to request the deletion of your personal data when they are no longer necessary for the execution or provision of the service.
  • Right of opposition: Allows the interested party not to carry out the processing of their personal data or its termination, except for legitimate reasons or for the exercise or defense of possible claims, in which case we will keep them blocked during the corresponding period.
  • Right of opposition to the sending of advertising: Interested parties may oppose the sending of commercial communications. In that case, you can revoke your consent to receive these notifications at any time.
  • Limitation of the treatment: In certain circumstances, the interested parties may request the limitation of the treatment of their data, in which case they will only be kept for the exercise or defense of claims.
  • Data portability: Interested persons can request to receive the data that concerns them and that they have provided us or that – whenever technically possible – we send them to another data controller of their choice, in a structured format of common use and machine reading.
  • Right not to be the subject of automated individual decisions (including profiling): Interested persons have the right not to be the subject of a decision based on automated processing that produces effects or significantly affects.
  • Possibility of withdrawing consent: The interested party has the right to withdraw the consent given at any time, without affecting the legality of the treatment based on the consent given at the time of providing us with their data..

If you wish to exercise any of the rights set forth, please contact us through the contact information that appears in “Identification of the person responsible for the processing of personal data”, in which include the following information: Name and surname , DNI number, postal and electronic contact address, indicating the type of right and specifying its conditions.

Possibility of claiming before the Control Authority: EXPERIENCE BRAND, S.L. It also informs you of your right to file a claim with the Spanish Data Protection Agency (www.agpd.es) if you consider that the treatment does not comply with current regulations.

ADDITIONAL INFORMATION

Conservation of certain data

EXPERIENCE BRAND, S.L. informs that, in compliance with the provisions of Law 25/2007, of October 18, on the conservation of data related to electronic communications and public communications networks, it must proceed to retain and conserve certain traffic data generated during the development of the communications in order to transfer them to the legitimate authorities, when the legal circumstances set forth therein concur.

Recorded data

Our servers collect information automatically when the user uses the services of the webs. This registration data may include the IP address, the identification of the device from which the services are accessed, the operating system, the device configuration.

Security measures

In addition, you are informed that THE OWNER OF THE WEBSITE (Responsible for the treatment) has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and avoid its alteration, loss and treatment and / or access unauthorized, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. Likewise, additional measures have been established in order to reinforce the confidentiality and integrity of the information in your organization. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Modification of the Privacy Policy

This Privacy Policy may be modified in accordance with current legislation at any time. However, the Data Controller will inform you of these changes as long as they have a relevant impact on the protection of your personal data.

You can contact the Data Controller at any time through the postal and electronic addresses indicated in this Privacy Policy.

PRIVACY POLICY FOR SOCIAL MEDIA

This Social Network Privacy Policy of the WEBSITE OWNER (Responsible for the treatment), on the personal data of the users when registering through the profile and / or browsing with their social network user. By registering with their ID in social networks, the user gives their express consent for the processing of their personal data in accordance with the current Privacy Policy.

Users who provide their personal data with the information available through their account and / or user profile on social networks are informed that this is the person responsible for the processing of personal data that is carried out, unless expressly informed of other conditions in a specific treatment.

In accordance with the provisions of the applicable legislation on data protection, THE OWNER OF THE WEBSITE / SOCIAL NETWORKS respects the privacy of users and the secrecy and security of personal data, adopting legal, technical and organizational measures for this. necessary to avoid the loss, misuse, alteration, unauthorized access and theft of the personal data provided, taking into account the state of technology, the nature of the data and the risks to which they are exposed,

The personal data of the users will only be obtained to be processed when they are adequate, pertinent and not excessive in relation to the scope and purposes for which they have been collected. Thus, its treatment will be limited to those purposes that in each case have been indicated to the Users.

When personal data is collected, the user will be informed in advance in a clear and unequivocal way of the circumstances related to the processing of their data, in accordance with the data protection requirements in force at all times. Likewise, the personal data provided will be kept as long as the interested party does not request its deletion or rectification, does not oppose that their data continue to be processed or in those treatments that require their authorization, does not withdraw their consent.

MINORS

Access and registration on the web or through social networks is prohibited to minors under 14 years of age. In the event that the minor or incapacitated person wishes to register, the intervention of the holder of parental authority or guardianship of the user or her legal representative through a valid document that certifies the legal representation of the user incapable of access will be necessary.

THE OWNER OF THE WEB / SOCIAL NETWORKS will be expressly exonerated of any liability that may arise from the use of social networks by minors or the disabled.